产品优势

PRODUCT ADVANTAGES
支持多语种
支持多语种
中、英、韩、日、泰5种常见语种及粤语、上海话、四川话、南昌话、南京话等二十多种地方方言
业界领先的准确率
业界领先的准确率
安静环境下可达97%+,在口语化、轻度口音下仍可达90%左右
多场景识别服务
多场景识别服务
支持面对面沟通场景下的实时语音识别、一句话识别场景下的半实时识别、较大录音文件场景下的异步识别
效果自调优
效果自调优
支持用户自定义特定名词、句篇,通过自学习模型显著提升专有名词的识别准确率

产品体验

PRODUCT EXPERIENCE
识别语言
  • 普通话
  • 英文
  • 粤语
  • 韩语
  • 日语
  • 泰语
  • 上海话
  • 四川话
  • 更多方言
开始识别

应用场景

APPLICABLE SCENES
智能客服质检
智能客服质检
将客服电话录音转化为文本,通过质检规则进行文本分析,完成大规模质检工作,推动服务质量的提升
短视频字幕
短视频字幕
拍摄后的短视频可直接生成文字,极大减少视频的后期处理成本
AI双录
AI双录
双录过程中实时进行语音识别,并根据规则进行提示、校验,使操作更规范,提高录制通过率,降低质检人工成本
语音输入法
语音输入法
实时提供转写的文本,便于后期文字处理和内容存档,省去记录的人力和时间成本,大幅提升效率

应用案例

APPLICATION CASES
智能客服
深声科技语音识别支持实时语音识别,对不限时长的实时音频流进行识别,识别结果自动断句,标记每句话的开始和结束时间;可应用于智能语音助手和智能客服等实时音频流场景。
中邮消费金融使用深声科技实时语音识别和语音合成,为其智能客服呼入与呼出场景升级扩容,新扩容部分线路使实时识别准确率达96%以上,优化了语音合成的音色效果,整体提升了中邮消费金融的智能客服水平和客户满意度。
智能客服
vConsole
Error {message: "Cannot read property '0' ...
Error {message: "e.replaceAll is not a fun...
    Name (6)
    Method
    Status
    Time
    https://www.deepsound.cn:8443/api/banner/list
    GET
    0
    940ms
    Response
          
    https://www.deepsound.cn:8443/api/coorperation_type
    GET
    0
    831ms
    Query String Parameters
    scene
    web
    Response
          
    https://business-api.deepsound.cn/business/rightcontact/queryContactInfo
    GET
    0
    12ms
    Query String Parameters
    address
    deepsound.cn
    Response
          
    https://www.deepsound.cn:8443/api_web/asr/language
    GET
    200
    479ms
    Response
    {
     "code": 0,
     "data": [
      {
       "code": "zh",
       "id": 1,
       "name": "普通话",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "en",
       "id": 2,
       "name": "英文",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "ca",
       "id": 3,
       "name": "粤语",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "ko",
       "id": 4,
       "name": "韩语",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "ja",
       "id": 5,
       "name": "日语",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "th",
       "id": 6,
       "name": "泰语",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "wuu",
       "id": 7,
       "name": "上海话",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 8,
       "name": "四川话",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "",
       "id": 9,
       "name": "更多方言",
       "parent_id": -1,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 10,
       "name": "武汉话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 11,
       "name": "贵阳话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 12,
       "name": "昆明话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 13,
       "name": "西安话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 14,
       "name": "郑州话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 15,
       "name": "太原话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 16,
       "name": "兰州话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 17,
       "name": "银川话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 18,
       "name": "西宁话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 19,
       "name": "南京话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 20,
       "name": "合肥话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 21,
       "name": "南昌话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 22,
       "name": "长沙话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 23,
       "name": "苏州话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 24,
       "name": "杭州话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 25,
       "name": "济南话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 26,
       "name": "天津话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 27,
       "name": "石家庄话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 28,
       "name": "黑龙江话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 29,
       "name": "吉林话",
       "parent_id": 9,
       "show": 1
      },
      {
       "code": "dialect",
       "id": 30,
       "name": "辽宁话",
       "parent_id": 9,
       "show": 1
      }
     ]
    }
    https://business-api.deepsound.cn/business/bottomcontact/queryContactInfo
    GET
    0
    31ms
    Query String Parameters
    address
    deepsound.cn
    Response
          
    https://www.deepsound.cn:8443/api/sign
    POST
    0
    31ms
    Form Data
    href
    http%3A%2F%2Flocalhost%3A8000%2Fasr
    Response